{"id":291,"date":"2026-04-29T14:08:14","date_gmt":"2026-04-29T12:08:14","guid":{"rendered":"http:\/\/www.bywine.club\/?page_id=19"},"modified":"2026-04-29T14:08:14","modified_gmt":"2026-04-29T12:08:14","slug":"reemborsaments_devolucions","status":"publish","type":"page","link":"https:\/\/www.bywine.club\/ca\/reemborsaments_devolucions\/","title":{"rendered":"Pol\u00edtica de reemborsaments i devolucions"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>1. Naturalesa del producte<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ByWine comercialitza vins mitjan\u00e7ant un model de dropshipping, on els productes s\u00f3n enviats directament des de prove\u00efdors externs.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Abs\u00e8ncia de dret de desistiment<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">D\u2019acord amb la normativa vigent, els productes alimentaris i begudes alcoh\u00f2liques no admeten devolucions per desistiment un cop lliurats, excepte en casos espec\u00edfics.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Per tant:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>No s\u2019accepten devolucions volunt\u00e0ries un cop el producte ha estat entregat.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Productes danyats o defectuosos<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nom\u00e9s s\u2019acceptaran reclamacions en els seg\u00fcents casos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ampolles trencades durant el transport<\/li>\n\n\n\n<li>Productes defectuosos o incorrectes<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">En aquests casos, el client haur\u00e0 de:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Notificar-ho en un m\u00e0xim de 24-48 hores des de la recepci\u00f3<\/li>\n\n\n\n<li>Aportar fotografies del producte i l\u2019embalatge<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Resoluci\u00f3 de reclamacions<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Un cop verificada la incid\u00e8ncia, ByWine podr\u00e0:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Substituir el producte<\/li>\n\n\n\n<li>Oferir un reemborsament parcial o total<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Responsabilitat del transport<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Els enviaments s\u00f3n gestionats per tercers. ByWine no es responsabilitza de retards o incid\u00e8ncies alienes, per\u00f2 actuar\u00e0 com a intermediari per solucionar-les.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. Cancel\u00b7lacions<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les comandes nom\u00e9s es podran cancel\u00b7lar si no han estat processades pel prove\u00efdor.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7. Contacte<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Per a incid\u00e8ncies o reclamacions:<br>info@bywine.club<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n","protected":false},"excerpt":{"rendered":"<p>1. Naturalesa del producte ByWine comercialitza vins mitjan\u00e7ant un model de dropshipping, on els productes s\u00f3n enviats directament des de prove\u00efdors externs. 2. Abs\u00e8ncia de dret de desistiment D\u2019acord amb la normativa vigent, els productes alimentaris i begudes alcoh\u00f2liques no admeten devolucions per desistiment un cop lliurats, excepte en casos espec\u00edfics. Per tant: No s\u2019accepten [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-291","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de reemborsaments i devolucions - ByWine Club<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bywine.club\/ca\/reemborsaments_devolucions\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de reemborsaments i devolucions - ByWine Club\" \/>\n<meta property=\"og:description\" content=\"1. 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